Shipping Policy

Once you place an order, you will receive an order confirmation email acknowledging receipt. This confirmation does not signify final acceptance of your order. We reserve the right to cancel or refuse orders due to stock issues, pricing errors, or suspected fraud.

For Cash on Delivery (COD) orders, additional verification via SMS, call, or email may be required before processing.

Orders are typically processed within 1–3 business days (excluding Sundays and public holidays). Orders may be dispatched from different warehouses depending on availability. In case of high demand, dispatch timelines may extend slightly. All products undergo quality inspection and secure packaging before shipment.

Estimated delivery timelines:

• Metro cities: 3–6 business days
• Non-metro / remote areas: 5–8 business days

Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, local restrictions, or unforeseen logistical challenges. SALTD. is not liable for delays caused by third-party logistics providers.

Shipping charges (if applicable) will be displayed at checkout before payment. Free shipping thresholds and flat shipping fees are shown at the time of purchase.

Once your order is shipped, you will receive tracking details via email and/or SMS. You may also track your order via your account dashboard (if registered). Please allow up to 24 hours after dispatch for tracking to become active.

Our delivery partners will attempt delivery at the address provided. If delivery is unsuccessful due to incorrect address, recipient unavailable, or refusal to accept order, the package may be returned to us. Re-shipping charges may apply.

For COD orders, additional verification may be required. Excessive refusal of COD orders may result in future COD restrictions. We reserve the right to limit COD availability in certain regions.

Currently, SALTD. delivers only within India. We do not offer international shipping at this time.

If you receive a package that appears damaged, opened, or tampered, please do not accept the package. If already accepted, contact us within 24 hours of deliverywith your Order ID, clear photos of packaging and product, and a description of the issue. We will investigate and resolve as per our Refund & Cancellation Policy.

Customers are responsible for providing accurate shipping details. SALTD. is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Company Name: Aurevia Ventures
Brand: SALTD.
Email: support@saltd.in

Our support team will respond within standard business hours.